Customer Reviews

"Tropical remnants stalled over the Piedmont last August and we got eleven hours of sustained rain in Dilworth. The drip edge on my 1960s ranch had corroded away — no one had caught it in three re-roofs. Water was wicking straight into the fascia. Charlotte Roof Master found it in the inspection, documented it, and my adjuster approved a line item I didn't even know to ask for."

"Listed my Myers Park home and the buyer's inspector flagged suspected valley flashing failure. Charlotte Roof Master got in the attic with a moisture meter and found a slow leak that had been running into the top plate for at least a year. They opened it up, showed me the photos, replaced the valley and the affected decking. I sold the house without a credit."

"A line of storms moved through University City in April with hail. Charlotte Roof Master was the only one who showed up same day. They pulled my existing insurance scope before they got on the roof, so they knew exactly what the adjuster had already measured. The supplement they submitted covered two additional squares of blow-off damage the original scope had missed."

"My gutters in Plaza Midwood were backing up every spring and I kept blaming the trees. Charlotte Roof Master pointed out that pollen and organic debris had completely sealed my valley flashing. New roof, properly swept valleys, and my gutters drain the way they should now."

"Needed a full replacement on my Ballantyne place. CertainTeed SELECT ShingleMaster certification was important to me because I wanted the labor warranty backed by the manufacturer. They pulled the permit, used a magnetic nail sweep, and sent me a complete photo report the same evening the job finished."

"Tropical remnants stalled over the Piedmont last August and we got eleven hours of sustained rain in Dilworth. The drip edge on my 1960s ranch had corroded away — no one had caught it in three re-roofs. Water was wicking straight into the fascia. Charlotte Roof Master found it in the inspection, documented it, and my adjuster approved a line item I didn't even know to ask for."

"Listed my Myers Park home and the buyer's inspector flagged suspected valley flashing failure. Charlotte Roof Master got in the attic with a moisture meter and found a slow leak that had been running into the top plate for at least a year. They opened it up, showed me the photos, replaced the valley and the affected decking. I sold the house without a credit."

"A line of storms moved through University City in April with hail. Charlotte Roof Master was the only one who showed up same day. They pulled my existing insurance scope before they got on the roof, so they knew exactly what the adjuster had already measured. The supplement they submitted covered two additional squares of blow-off damage the original scope had missed."

"My gutters in Plaza Midwood were backing up every spring and I kept blaming the trees. Charlotte Roof Master pointed out that pollen and organic debris had completely sealed my valley flashing. New roof, properly swept valleys, and my gutters drain the way they should now."